INFORMATION WE COLLECT The following are the types of information we may collect from people visiting or registering on the Adadao website and using the platform services:
Information collected from users registering on the Adadao platform
When a user registers on the Adadao website, he/she shall provide the following personal information:
Date of birth
Phone number (optional)
Information collected for compliance purposes
To comply with different regulatory standards of local and global levels and for a variety of purposes such as KYC, AML, etc., Adadao may be required to collect personal information other than that mentioned above, including:
Source of fund declaration
Source of wealth
Such information, if ever collected, will be notified to the user separately.
Information collected for use of Adadao services
Service usage information
HOW WE COLLECT THE ABOVE INFORMATION Automatic collection of information
Certain information, including the personal information of a platform user, is provided directly by the user, such as
Information shared when registering, logging in to the website, or using the platform services;
Voluntary information provided through surveys, feedback, etc.;
Information shared by accepting the use of browser cookies.
Collection of information from third-party sources
In some instances, we may collect user information from third-party sources, such as:
Public databases, identity verification providers;
HOW WE USE THE INFORMATION COLLECTED FROM THE USERS We may ever use the information collected from our users only for the following purposes:
To provide Adadao services The information we collect from the Adadao website users will be primarily used to ensure the consistent delivery of quality Adadao services and to verify users’ identities. We use your device’s cookie information, including the IP address, to authenticate the user identity and avoid misuse.
For legal and regulatory purposes We may be sometimes required to use the personal information of our users in compliance with local and global regulations and legal or government requests. In cases where it is absolutely necessary, we may also need to use or share your personal information without your explicit consent.
For research and development purposes We track user activities and analyze data to understand the way you use Adadao services and interact with the platform in order to find opportunities to improve our services and performance and to resolve platform issues to improve user experience.
For communication with users We will use your personal/contact information, including your phone number, email address, etc. to communicate with you for purposes such as customer service, support, sending alerts & updates about logins, transactions, withdrawal, etc. Personal information such as phone number and email might be used for user verification when transacting on the platform.
Also, we may use your personal or contact information for the purpose of communicating offers, new products/services, etc.
For marketing purposes
We may occasionally process your information with our partners for the purpose of marketing and advertising.
STORING AND PROTECTING USER DATA BY Adadao
Adadao takes adequate physical and electronic measures to keep the data and information of its users safe. To protect your information from theft and unauthorised access, we use encryption and other security methods.
Even though we follow all the possible measures to protect your personal information on our platform, it is possible for your information to get out in any other way. In any case, Adadao or its partner entities cannot be held responsible for any security issues or losses that may arise from the leakage of information.
TRANSFER AND SHARING OF USER INFORMATION We may occasionally, or when required, share your personal information with our partner entities, teams and sister companies in specific cases. Also, we have the right to transfer and store your information on our servers located in other countries than your country of nationality.
COOKIES We store cookies, which refers to the browser data related to a user’s internet browsing activities and behavior, for the purposes of providing better services to you, tracking the performance of our platform and marketing efforts, and offering personalized services based on your browsing preferences.